The new regulations on data protection has increased public awareness of the security and privacy of personal data. We welcome this development and are pleased to inform you here about the data we collect during your visit to our website, how we use it and what measures we take to protect this data.

Personal data

During the order process we collect the following personal data: first name and surname; postal address; email address; phone number. In addition we may collect payment information such as bank account or credit card details. These personal data will only be collected if they are essential to process your order and if you provide them voluntarily.

We will treat your personal data confidentially. and in accordance with the provisions of Austrian data privacy law and telecommunications law.

Use and Transfer of personal data

Without your express consent we will use your personal data solely for the purpose of processing your order and to send you our newsletter.

We will neither sell to any third party nor otherwise market any of your personal data.

In addition to the types of use described above, Collectors Agenda will transfer your data to third parties that are involved in the processing of your order or that participate in contracts. For example, if you place an order via our website, we will transmit your order information to logistics partners who process and deliver your order to you. We will also transmit your payment information to the credit card institute, bank or other partners (Visa, MasterCard or Paypal) for the purpose of processing your payment. 

We will not transmit personal data to third parties unless we are required to do so by law.


By completing an order or by subscribing to receiving our newsletter on our website you consent that we may use your email address to inform you on a regular basis about new editions and content on our website. The newsletter appears every 2 weeks on average, but may appear more frequently in individual cases.

Your email address and other data you may provide voluntarily will be transferred to MailChimp – a email marketing service based in Atlanta, Georgia in the United States of America – where your data will be stored and processed. All precautions have been taken that data storage and processing on our MailChimp account complies with the European General Data Protection Regulation.

You may revoke your decision to receive the newsletter at any time by sending us an email to or by unsubscribing by yourself by using the link, which is included in the footer of each newsletter. 

Please understand that the processing of your revocation may in individual cases take up to 3 working days after receipt.


This website contains links to other websites. Collectors Agenda has no control over the content or the operation of third-party websites and is not responsible for any information contained on such websites. Nor is Collectors Agenda responsible for the privacy policies of such websites or the data explicitly or automatically collected on such websites.

Data security

Collectors Agenda takes precautions to ensure the security of your personal data. Your data will be diligently protected against loss, destruction, manipulation and unauthorised access or unauthorised disclosure and transmission.

All personal data is transferred applying 256 bit SSL encryption (Thawte SSL 123-certificate 256 bit - domainvalidated).  SSL (Secure Socket Layer) is a protocol used to encrypt data on the internet, which offers particularly high security levels for data transmission and protection from unauthorized access.

Collectors Agenda does its utmost and implements state-of-the-art technology to provide you with a secure environment for the completion of your order; however, we cannot guarantee absolute security of your data.

Web server log files

When you visit this website, the following data is automatically stored on the web server (computer that delivers this website) in a log file:

- Address of the called website (URL)
- Moment in time of page view
- Amount of transmitted data in bytes
- Source (link) from which the website was accessed
- Browser 
- Operating system 
- IP address (in anonymous form)

The collected data will be kept for 30 days in order to be able to be consulted in case of malfunction or illegal use.


When you access a website, cookies (small text files) are stored locally on your computer in the browser. Whenever you access a page, the information from the cookies is automatically sent by the browser to the website, and back again. This enables settings to be saved across a website or browsers to be recognised the next time you visit the website. Besides cookies, many other data are also stored locally, such as image files in the browser cache, in order to increase the performance of the website. The stored cookies contain information in connection with your use or determine whether third party providers are allowed to take measures that allow the collection of information.

2.1 Website Cookies

- CraftSessionId (valid for 1 session); stores a value to clearly distinguish users
- CRAFT_CSFR _TOKEN (valid for 1 session); stores a digital key (token) to protect against attacks during form submissions or page requests with AJAX

2.2 Google Analytics Cookies

- _gid (valid for 24 hours); stores a value to clearly distinguish users
- _gat (valid for 1 minute); throttles the request rate for websites with high traffic 
- _ga (valid for 2 years); stores a value to clearly distinguish users

If you do not agree with the storage of cookies, you can prevent this in your browser settings or by using the function "Cookie Settings" in the footer of our website. This may limit the functionality of the website. Please note that your settings only apply to this browser.

Google Analytics

We use Google Analytics from Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on this website to statistically evaluate usage data. 

Google Analytics stores the cookies listed above locally in the browser and collects data on the use of the website. This data is stored for 26 months, after which it is automatically deleted. IP addresses are shortened/anonymised by Google even before the data is saved or processed.

We have concluded a contract with Google for the use of Google Analytics by accepting the "Supplement to the data processing".

Further information: 

Google Analytics Terms of Use
Privacy at Google
IP address anonymization
Addendum to data protection

Social networks

Links to external social network services such as Facebook, Instagram, Google+ or LinkedIn are embedded on our website, in particular in the areas displaying our products and editorial content of the Journal, which make it possible to share content in social networks. These links can be identified by the usual logos of the respective social network service providers.

The responsibility for the internet services of these social network services lies solely with their operators. By using the social networks you agree to the Terms of Use and Privacy Policies of their operators. We have listed a series of links which inform you of the Privacy Policies of the usual social network services, on which we are registered or may register in the future: 


Scope of Privacy Policy

This Privacy Policy shall be valid for all online direct services offered by Collectors Agenda that can be accessed or retrieved under

It shall not apply if you leave our internet portal (online direct services) via a link (Links) and access a website over which we have no control (see information under Links in this Privacy Policy).

Use of this website shall be governed by this Privacy Policy. If you do not agree with this Privacy Policy, we would like to ask you to cease using our website. We reserve the right to amend, augment or delete parts of this Privacy Policy at any time.


Here you can find out what data we collect during your visit to our website and how we use it. If you have any questions about our privacy policy and your rights, please contact Correspondence will be treated confidentially and deleted after a reasonable period of time. 

Vienna, March 2020

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